Supporting documents: new provider registration applications
Care homes
This information is for care homes only.
If you're planning to provide other services too (for example, home care), make sure you:
- send all the documents required for each service
- include relevant information for all your services in your documents.
Extra documents to send with your application
From 9 February 2026, in addition to the documents that everyone must send, you need to submit your:
- Business continuity plan
- Business plan and forecast
- Environment risk assessment
- Evidence of legal occupancy
- Fire risk assessment
- Floor plan (sometimes called 'layout')
- Gas and electrical safety certificates
- Legionella risk assessment
- Planning permissions
- Service user guides
- Staff training plan
If you applied before 9 February 2026, you did not need to include these additional documents. But, we may request them during assessment, so make sure you have them ready.
Specialist services for autistic people and people with a learning disability
You must also send us your:
Documents we might ask for
Our inspectors may need extra information to assess your application.
Do not send these documents with your application. Keep them ready in case we request them. If you cannot provide them when asked, your application may be delayed.
- Duty of candour policy
- Freedom to speak up / Whistleblowing / Confidential reporting policy
- Initial assessment/admission policy
- List of risk assessments
- Person centred care planning policy (PCCPP)
- Reportable incidents policy
- Risk management policy
- Safety and security of premises policy
- Sample care plan
- Staffing structure and rotas
We may also request other documents if they are relevant to your application.
Building control completion certificate
Before we assess your premises (either remotely or in person), we will need to see your building control completion certificate. If this certificate is not available when we request it, your application may be refused.