The Care Quality Commission (CQC) has again rated Stonedale Lodge, run by Advinia Care Homes Limited in Liverpool, inadequate and it remains in special measures to protect people, following an inspection from 18 November to 1 December.
CQC carried out this inspection to follow up on concerns raised at the previous visit last July, where breaches of regulation were found in relation to people’s safe care and treatment, dignity and respect and how the service is managed.
At this latest inspection, although some slight improvements had been made, the home still remained in breach of regulations relating to safe care and treatment, as well as how it’s managed from a previous inspection in July
The service remains in special measures which involves close monitoring to ensure people are safe while Stonedale Lodge make improvements. Special measures also provides a structured timeframe so services understand when they need to make improvements by, and what action CQC will take if this doesn’t happen.
CQC is taking regulatory action to address the concerns which Advinia Care Homes Limited has the right to appeal.
Inspectors found:
- The home didn’t consistently review safety incidents to ensure lessons were learned to help prevent them from happening again.
- Leaders didn’t work with people to understand and manage risks to their safety. For example, some people’s falls risk assessments and care plans hadn’t been updated following multiple falls. This placed them at increased risk of avoidable harm.
- Staff couldn’t always meet people’s needs as there wasn’t always enough of them with the appropriate skills and experience to provide safe and effective care. For example, training records showed 19 staff hadn’t completed pressure ulcer prevention training.
- Some people didn’t always have access to basic personal items, such as toiletries. In addition, people’s belongings were sometimes stored in other people’s bedrooms or communal bathrooms rather than in their own designated spaces.
However:
- The home had made significant improvements to the garden areas. This enabled people and their visitors to enjoy the outside space.
CQC returned to the home on 12 February to carry out another inspection. The findings will be published in a report on CQC’s website once it has gone through the usual quality assurance processes.