Supporting documents: new provider registration applications
Home care (domiciliary care) agencies
This information is for homecare agencies (also called domiciliary care agencies) that want to register to provide personal care only.
You may also want to register for:
- additional regulated activities (such as treatment of disease, disorder and injury)
- other service types (such as supported living)
If so, make sure you:
- send all the documents required for each service you want to provide
- include relevant information for everything you're applying for in your documents
Extra documents to send with your application
In addition to the documents that everyone must send, you need to submit your:
- Business plan and financial forecast
- Evidence of legal occupancy
- Service user guides
- Staff training plan
Specialist services for autistic people and people with a learning disability
From 9 February 2026, you must also send us your:
If you applied before 9 February 2026, you did not need to include these additional documents. But, we may request them during assessment, so make sure you have them ready.
Documents we might ask for
Our inspectors may need extra information to assess your application.
Do not send these documents with your application. Keep them ready in case we request them. If you cannot provide them when asked, your application may be delayed.
- Duty of candour policy
- Freedom to speak up / Whistleblowing / Confidential reporting policy
- List of risk assessments
- Person centred care planning policy (PCCPP)
- Reportable incidents policy
- Risk management policy
- Sample care contract
- Sample care plan
- Staffing structure and rotas
We may also request other documents if they are relevant to your application.