Newmarket House

Updated 2 February 2026

We assessed Newmarket House on 10 December 2025.

Newmarket House was registered with CQC in May 2014 to deliver the regulated activities: Accommodation for persons who require nursing or personal care and Treatment of disease, disorder or injury. At the time of inspection, the service had a Registered Manager in place, who had worked at the service for several years.

We rated the service as outstanding. Patient’s outcomes were consistently better than expected compared to similar services. People using the service described it as exceptional and distinctive. The service always made sure patient’s care and treatment was effective by thoroughly assessing and reviewing their health, care, well being and communication needs with them. The service was exceptional at treating people with kindness, empathy and compassion and in how they respected patient’s privacy and dignity. Services were tailored to meet the needs of individuals and delivered to ensure flexibility, choice and continuity of care.

Updated 4 August 2025

We carried out an inspection of Newmarket House on 10 December 2025 due to an aged rating.

Newmarket House is an independent hospital providing specialist services for people with eating disorders. The hospital does not admit patients detained under the Mental Health Act 1983. The service provides 10 beds for men and women. At the time of the inspection, there were 5 female patients receiving care and treatment. The service has a registered manager and a nominated individual.

As well as offering specialist services for people with eating disorders, staff had recently trained to complete the ADOS-2 assessment for autism, and an autism pathway had been developed. The counselling psychologist, occupational therapist and 1 member of the therapy team were trained to complete the diagnostic interview for ADHD, in response to increased evidence of neurodivergence in patients presenting with eating disorders.

Mental Health Act and Mental Capacity Act Compliance Summary

The service did not admit patients who were detained under the Mental Health Act.

Staff supported patients in making informed decisions about their care. They demonstrated a thorough understanding of the Mental Capacity Act (MCA) 2005, including its five core principles, and followed provider policy for assessing and recording capacity. Records evidenced that patients were given comprehensive explanations and adequate time to process information before consenting to treatment. The service maintained 100% staff training compliance for the MCA.