• Ambulance service

HQ

Overall: Requires improvement read more about inspection ratings

The Future Building, Tees Way, North Tees Industrial Estate, Stockton-on-tees, TS18 2RS (01642) 235930

Provided and run by:
Direct Medical Transport Limited

Latest inspection summary

On this page

Overall

Requires improvement

Updated 12 March 2026

We assessed Direct Medical Transport on 10 and 11 September 2025.

We assessed 1 assessment service group at this location.

Direct medical Transport was registered with CQC in February 2019 to deliver the regulated activities: Transport services, triage and medical advice provided remotely. The service had a Registered Manager and a Nominated Individual.

At this assessment we assessed 1 assessment service group: Patient transport services where we assessed 33 quality statements.

We visited the following areas as part of the assessment: the ambulance station, associated offices and the ambulance during patient transport.

This is the first inspection for this service. This key question has been rated requires improvement.

At this assessment we identified breaches of regulations 12, 13 and 17.

We rated the location as requires improvement.

Patient transport services

Requires improvement

Updated 18 August 2025

  • Date of assessment: 10 & 11 September 2005
  • This is the first inspection for this service.
  • We rated the service as Requires Improvement