South Ealing Dental Practice

Updated 4 December 2025

We carried out this announced, on-site inspection with remote support from a specialist advisor on 11 February 2026.

We found the practice had not met all regulations.

The practice had some systems to identify risks related to fire safety. However, risks identified were not always managed effectively.

Recruitment policies reflected current legislation, however, the policies were not always adhered to.

Staff had the skills, knowledge and experience to carry out their roles.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

South Ealing Dental Practice is in the London Borough of Ealing and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 33 staff, of which there were 11 dentists, 1 sedationist, 9 dental nurses, 1 dental therapist, 2 dental hygienists, 4 receptionists, 2 administrators and 3 practice managers. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses and the practice manager.

The provider was not complying with Regulation 17 Good governance. Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

Updated 4 December 2025

On the day of our inspection, we saw patient feedback from online reviews. Patient feedback provided a positive view of the dental team and care provided by the practice. The team were described as “kind”, “patient-centred”, “caring” and “professional”. Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients said when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.