- Dentist
Regency House Dental Practice
Report from 26 September 2025 assessment
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 10th February 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Brighton and provides NHS and private dental care and treatment for adults and children.
The practice did not offer step-free access to the practice due to the lay out of the building. However, car parking spaces were available, including dedicated parking for disabled people, near the practice.
The practice had 2 treatment rooms. At the time of our inspection, there was a total of 6 staff, of which there was a dentist, 2 dental nurses, a dental hygienist, a compliance manager and a receptionist. We gathered feedback from staff and spoke to a range of staff during our inspection, including the dentist, both dental nurses, the dental hygienist, and the receptionist.
Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 8 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.
Comments included,
One patient told us staff make you feel calm and comfortable at every visit.
3 mentioned they had been able to overcome their dental anxiety because the staff had helped them.
Another commented they had received very swift help when they were suffering dental pain.
All of the staff are friendly and welcoming.
Others commented they felt taken care of.
One patient told us visiting the practice has changed my life.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.