- Independent mental health service
Lombard House
Report from 21 August 2025 assessment
Contents
Ratings
Our view of the service
Date of on-site assessment 4 November 2025.
We assessed the service due to emerging risk. This service was last inspected in July 2023, and the service was rated as overall good and outstanding for responsive.
We spoke with 9 members of staff, 2 psychologists, 2 OTs, 1 nurse and 2 HCA’s, 1 team leader, the hospital director, 4 patients and 3 family members. We also reviewed the care and treatment plans of 4 patients. This assessment service group was made up of 1 ward and 2 rehabilitation flats. At this assessment we assessed 1 assessment service group: Wards for people with learning disabilities or autism. We assessed 26 quality statements.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The ward was a 9-bed unit and had 9 patients on the ward at the time of inspection. The ward was male only. We rated the service as good.
We found the following breaches of regulation in Regulation 12 Safe Care and Treatment.
2(e) ensuring that the equipment used by the service provider for providing care or treatment to a service user is safe for such use and is used in a safe way.
2(g) the proper and safe management of medicines.