During an assessment of Diagnostic imaging
Nuffield Health Manchester Diagnostic Centre (MDS) was established in 2016 and is located on the campus of an adjacent NHS hospital in Chorlton-on-Medlock, Manchester. The location is managed by Nuffield Health and serves as a diagnostic imaging centre that accepts both NHS and privately funded patients. MDS also operates in conjunction with a sister location in Manchester that runs specialist diagnostic services, particularly in the field of sport and exercise science, with the same registered manager.
MDS provides computed tomography (CT) and magnetic resonance imaging (MRI) scanning, mammography, general (plain film) radiography and ultrasound scanning services. The location predominantly sees adult patients, with a small number of young people aged over 11 years who are provided chest x-rays for visa and immigration purposes.
We found that leaders were very capable and had fostered a positive shared culture amongst staff, who were clearly well-supported to deliver services in a highly efficient and person-centred way. The service had comprehensive and effective systems of governance that enabled leaders to quickly respond to information about performance and risk, work collaboratively with other stakeholders and ensure business continuity. We also observed warm and compassionate clinical interactions between staff and patients that were delivered in a clean, specialised environment that had considered the needs of each patient.