Supporting documents: new provider registration applications
Supported living services
This information is for supported living services only.
If you're planning to provide other services too (for example, home care), make sure you:
- send all the documents required for each service
- include relevant information for all your services in your documents.
Extra documents to send with your application
From 9 February 2026, in addition to the documents that everyone must send, you need to submit your:
- Business plan and financial forecast
- Evidence of legal occupancy
- Service user guides
- Staff training plan
If you applied before 9 February 2026, you did not need to include these additional documents. But, we may request them during assessment, so make sure you have them ready.
Specialist services for autistic people and people with a learning disability
You must also send us your:
Documents we might ask for
Our inspectors may need extra information to assess your application.
Do not send these documents with your application. Keep them ready in case we request them. If you cannot provide them when asked, your application may be delayed.
- Duty of candour policy
- Freedom to speak up / Whistleblowing / Confidential reporting policy
- List of risk assessments
- Person centred care planning policies
- Reportable incidents policy
- Risk management policy
- Sample care contract
- Sample care plan
- Staffing structure and rotas
We may also request other documents if they are relevant to your application.